Privacy Policy

This privacy notice discloses the privacy practices for kotuwamart.com . This privacy notice applies solely to information collected by this website. This will notify you of the following,

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Personal Identification Information

We collect, store and process your personal information in order to process an order you place on our site. We may collect your name, shipping and billing address, email address, contact number, country and company when you register as a new user or when you place an order. We may ask your name and email address when you review and rate a product on our site. We only pass your name and shipping address to a third party in order to make delivery of the product to you (for example to our courier or supplier). The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.

We may also collect, store and process your personal information when you join our partnership programs such as Kotuwamart Affiliate Program in order to register you as and affiliate and also to process your payments.

Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How you can update your personal information on our site

If you are a registered user in our site you can change your information by log into our site and going to “My Account” section.

Personal data retention

  • Inactive Account information (name, shipping address, billing address, email etc – please refer the section Personal identification information) ) will be removed from the website after three months if there are no user activities take place.
  • A completed order information will remain for three months for the reason of, in any case the ordered product is not delivered to the customer, to re-ship the product or to refund the customer.
  • Pending/ failed/ cancelled order information will be removed from the site after one week.

Delete and request your personal information from our site.

If you are a registered user and has provided your personnel information, we will delete all the personal information in the time you delete the user account.

You can further request us to delete your information by mailing us directly to [email protected]

In any case if you would like to know about your personal information stored in our website, you can make a request directly to [email protected] We can send your personal information stored in our website.

Web Browser Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes such as to keep track of the session cart / wishlist information. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Users may find links of our partners, suppliers and other third party web sites. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

In order to be in line with Fair Information Practices, if a data breach occur we will notify you via email WITHING 3 DAYS

WooCommerce eCommerce Platform

kotuwamart.com is based on WooCommerce, now the most popular eCommerce platform on the web which facilitates us to sell products and services to you. You may refer WooCommerce privacy policy for further information.

Payments

We only use PayPal (one of the world’s most secure payment methods) for all the payments done in our site. Please refer PayPal’s privacy policy for further details.

Third Party Services

In general, the third-party providers(PayPal, WooCommerce etc) used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Changes to this privacy policy

Kotuwamart has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site,revise the updated date at the bottom of this page,send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Questions and Contact Information

If you have any inquiry or more information please contact us at [email protected]